GoTextbooks Wholesale Division has a rental based return policy and the terms are as follows:
Customers are allowed 100% returns per academic term. Traditional terms and quarter terms have unique return dates. All returns are subject to a rental restocking fee.
Traditional Semester Return Dates
Returns 100% returns on all titles purchased from GoTextbooks.
Any titles shipped between November 1 and January 31 are considered Spring orders.
Spring return dates are:
Spring 30 day |
February 28 |
80% of Invoice |
Spring 60 day |
March 31 |
70% of Invoice |
Spring 90 day |
April 30 |
50% of Invoice |
Any titles shipped between April 1 and May 31 are considered Summer orders.
Summer return dates are:
Summer 30 day |
May 31 |
80% of Invoice |
Summer 60 day |
June 30 |
70% of Invoice |
Summer 90 day |
July 31 |
50% of Invoice |
Any titles shipped between June 1 and August 31 are considered Fall orders.
Fall return dates are:
Fall 30 day |
September 30 |
80% of Invoice |
Fall 60 day |
October 31 |
70% of Invoice |
Fall 90 day |
November 30 |
50% of Invoice |
Quarter Semester Return Dates
Returns 100% returns on all titles purchased from GoTextbooks.
Please be sure to indicate which term start wantlist between November 1 and January 31 should be attributed to.
Spring return dates are:
Spring 30 day |
May 1 |
80% of Invoice |
Spring 45 day |
May 15 |
70% of Invoice |
Spring 60 day |
June 1 |
50% of Invoice |
Any titles shipped between April 1 and May 31 are considered Summer orders.
Summer return dates are:
Summer 30 day |
July 26 |
80% of Invoice |
Summer 45 day |
August 10 |
70% of Invoice |
Summer 60 day |
August 25 |
50% of Invoice |
Any titles shipped between June 1 and August 31 are considered Fall orders.
Fall order returns dates are:
Fall 30 day |
October 31 |
80% of Invoice |
Fall 45 day |
November 15 |
70% of Invoice |
Fall 60 day |
November 30 |
50% of Invoice |
Please be sure to indicate which term start wantlist between November 1 and January 31 should be attributed to.
Winter order returns dates are:
Winter 30 day |
February 15 |
80% of Invoice |
Winter 45 day |
February 28 |
70% of Invoice |
Winter 60 day |
March 15 |
50% of Invoice |
Class cancellations require registrar confirmation of the course cancellation.
All cancellations are subject to a 10% restocking fee.
Returns must be in the same condition they were sold in.
Return Shipping
Shipping Payments
GoTextbooks will pay shipping on returns subject to the following conditions.
Shipments must be over 20 books or greater than 40lbs
Individual boxes must not exceed 50 lbs.
Any box weighing over 50lbs will automatically be billed $27. The overage charge fee will be billed as a chargeback against the return.
Any shipments over 5 boxes or 250 lbs will need to be shipped freight/LTL.
To set up a freight shipment:
Email: logistics@gotextbooks.com
Include: Box count, weight, RO-#, etc.